WHAT THIS POLICY COVERS: At The Luxe Voyager, your privacy is important to us and we take great care with the personal information that you provide to us. This Privacy Policy describes how we use any Personal Information that you, the user (“you, your”) provide to us, or that we collect from you on (the “site”). “Personal Information” means any information that may be used to identify you as an individual, such as your first and last name, a home or other physical address and an email address or other contact information and user passwords. By using the site, you are agreeing to this policy. Please read it carefully. This Privacy Policy applies to the site only. We do not control other websites that may feature on the site and do not accept responsibility for these, so please check their policies before submitting any personal information to them. PERSONAL INFORMATION THAT WE COLLECT FROM YOU When you register as a user: when you first register on the site you may provide details such as your name, username, email address and an account password. Details of your visits to the site: when you visit the site, your internet browser sends information that we record, such as location data, traffic data, weblogs, IP address, the date and time of your request and the pages that you access on the site. Travel Bookings: when you make a travel booking, we collect information such as payment details, travel schedules and trip details, seating preferences, accommodation and other reservation information, including names and passport details, for both individuals and group party leaders. Cookies& IP Addresses: when you visit the site, we send a small file containing one or more cookies. Cookies are small data files which contain information that is transferred to your computer’s hard drive. They help us to improve the site and to deliver a better and more personalized service. We may collect information about your computer including your IP address, operating system and browser type for system administration, although this information will not identify you individually. You can refuse to accept cookies by changing the settings on your browser, although this may prevent you from accessing some areas of the site. We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties (save for our partners, affiliates and/or service providers) and is used only within The Luxe Voyager on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission. Communications: when you send email or other communications to us, we may keep those communications to process your inquiries, respond to your requests and improve the site. HOW YOUR INFORMATION IS USED: We will only share your information with other companies or individuals under the following circumstances: Travel Bookings: we may need to transfer details of your travel booking to service providers and reservation systems within your country or to other countries to which you are traveling. Transfer of Business: if we are involved in a sale or purchase of business or assets, bankruptcy proceedings or a re-organisation, your personal information may be transferred or disclosed. Legal Requirements: we may have to disclose your information to legal authorities or regulators if we are required to do so, or if we believe that this is reasonably necessary. This may include co-operating with third parties to prevent fraud and mitigate credit risk. COLLECTION OF INFORMATION BY 3RD PARTY SITES AND AD SERVERS: Our site may contain links to or integrations with other sites whose information practices may be different than ours. Visitors should consult the other sites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties. The Luxe Voyager Site may offer content (e.g., contests, sweepstakes, promotions, games, applications, or social network integrations) that is sponsored by or co-branded with identified 3rd parties. By virtue of these relationships, the 3rd parties may obtain personally identifiable information that visitors voluntarily submit to participate in the site activity. We have no control over these 3rd parties’ use of this information. We also use the services of reputable 3rd parties to provide us with data collection, reporting, ad response measurement, and site analytics, as well as to assist with delivery of relevant marketing messages and advertisements. These 3rd parties may view, edit or set their own cookies. We, our 3rd party service providers, advertisers and/or partners may also place web beacons for these 3rd parties. The use of these technologies by these 3rd parties is subject to their own privacy policies and is not covered by this privacy statement. ACCESSING AND MANAGING YOUR INFORMATION: We will provide you with access to, and update, correct or delete your personal information where appropriate, or where it is required under applicable data protection and privacy laws. We may charge a small administrative fee if accessing your data is particularly complicated or time consuming. DATA INTEGRITY: We process personal information only for the purposes for which it is collected. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on you to update or correct your personal information whenever necessary. INFORMATION SECURITY: We take several measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of personal information which you provide to us. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal information. We restrict access to personal information to our employees, contractors and agents who need to know that information in order to operate, develop or improve our services. UPDATES AND CONTACT: We regularly review our compliance with this Privacy Policy and may update our policy from time to time. If you have any questions or concerns regarding this Privacy Policy please contact us by email to: When we receive formal written complaints, we will contact the complaining user regarding his or her concerns.